What You Need to Know About Your Loan

You do not need to take any action. Rights, duties and obligations and any benefits you have with Citicorp will continue to be bound under the Citi Personal Loan application, approval letter, loan agreement and any other relevant documentary evidence that you have signed with Citicorp (Collectively, “Citi Personal Loan Agreement”).

Please contact 0-2081-1789 (Monday - Friday 8.30 AM - 5.30 PM, except bank holidays).

No, there is no need to sign any UOB form or document.

UOB Capital Services Co., Ltd. has sent a letter via post to informing you of the details of your UOB Xpress loan account details, including your product and service changes at the end of March. After the migration, you will receive a letter notifying of the successful migration of your accounts along with a QR/Barcode to process your payments for your April billing cycle which will be due on 7 May 2024.

The terms and conditions of the payment relief program that you have previously joined Citicorp Leasing (Thailand) Limited will remain the same. You will be able to refer to the QR/Barcode that will be sent to you as a letter via post to make your payments.

You will be able to find more details of the payment channels, available from 21 April 2024 here

We will discontinue the delivery of e-Statements from the billing cycle of May 2024 onwards, where you will receive your UOB Xpress monthly statements via post to your registered address with the Bank.

Should you wish to make a change to your mailing address, please send  your request to UOBCAPcallcentre@uob.co.th, where you will receive an email from our team acknowledging the completion of the information update.

If you applied for life insurance and/or daily hospital income benefit with AIA Company Limited earlier, your policy coverage, policy coverage period and Insurance Provider remain the same.

Please contact our UOB Xpress Contact Centre during service hours at Tel 0-2285-1555 press 6 on Monday-Friday, from 8:30 a.m. - 8:00 p.m., and on Saturday, from 8:30 a.m. - 6:30 p.m., excluding Sunday and bank holidays.

Your existing settlement arrangement will remain the same. Please refer to the details of the letter we have sent you via post at the end of April, using the QR/barcode to make payments.

For more information on our payment channels, please click here

Please call Tel. 0-2035-0199 (Monday-Friday from 8:30 a.m. - 5:20 p.m., excluding bank holidays).

UOB Capital Services Co., Ltd. had sent a letter via post to inform you of the details of your UOB Xpress loan account details, including your product and service changes at the of March. Your payment due date remains the same. For more details, please refer to the statement that we will send to your registered mailing address from you May billing cycle onwards.

There is no change to the policy of late payment charge until further notice.

You will be able to continue using your Personal Loan account as usual. Should there be any changes, we will inform you in advance via a letter by mail or your may also visit our website's Important Notices section

For payment channels, you may refer to the monthly statement that we will sent to you or visit the Payment channel page. Please use the QR/barcode provided in your April statement that we will sent to your registered mailing address via post after the successful migration for a payment due date of 7 May 2024..