UOB (Thai) was named Best Foreign Retail Bank Award and Best Digital Sales Initiative
at The Asian Banker Thailand Country Awards 2018 for its customer-centricity approach to making banking simple and smarter
UOB bank
UOB (Thai) was named Best Foreign Retail Bank Award and Best Digital Sales Initiative
at The Asian Banker Thailand Country Awards 2018 for its customer-centricity approach to making banking simple and smarter
Mr. Yuttachai Teyarachkul, Managing Director and Country Head of Personal Financial Services, UOB (Thai) (left) and Mr James Rama Phataminviphas, Executive Director and Head of Channels and Digitalisation, UOB (Thai)
United Overseas Bank (Thai) (UOB (Thai)) has won two awards at the recent The Asian Banker Excellence in Retail Financial Services Thailand Country Awards 2018, namely Best Foreign Retail Bank in Thailand and Best Digital Sales Initiative, Application or Programme. The awards recognise UOB (Thai)’s unwavering commitment to making banking simpler, smarter and safer for its customers through wrapping the use of technology in the warmth of the human touch.
For the fourth consecutive year, UOB (Thai) was named Best Foreign Retail Bank in Thailand in recognition of the Bank’s focus on developing financial solutions essential to the lifestyles of consumers. In 2017, UOB (Thai) launched the award-winning UOB Mighty, the first mobile app in Thailand to include contactless payments using a debit card. The app also supports the National e-Payment initiative to promote a cashless society.
UOB (Thai) was also awarded Best Digital Sales Initiative, Application or Programme for its ability to make banking simpler and smarter through the best use of technology. In the first quarter of 2017, UOB (Thai) implemented the Single Captain initiative, which includes an online portal that its service employees at branches can use to access information such as the customer’s risk profile and existing product holdings. This enables the Bank’s service employees to serve customers better by providing the right solutions based on the customer’s risk appetite and preferences. The programme led to a 29 per cent increase in the number of total compliments from satisfied customers year on year in 2017.
The Asian Banker Excellence in Retail Financial Services Awards recognises banks that are achieving progress in their business and whose products, services and solutions are benefitting local consumers.
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About United Overseas Bank
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. Since its incorporation in 1935, UOB has grown organically and through a series of strategic acquisitions. UOB is rated among the world’s top banks: Aa1 by Moody’s and AA- by Standard & Poor’s and Fitch Ratings respectively.
In Asia, UOB operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and representative offices across the region.
About United Overseas Bank (Thai)
United Overseas Bank (Thai) Public Company Limited (UOB (Thai)) is a fully-licensed commercial bank with its network of 154 branches, 363 ATMs nationwide (as of 31 December 2017). UOB (Thai) is 99.66 per cent owned by Singapore-based United Overseas Bank Limited (UOB), which has a global network of more than 500 offices in Asia Pacific, Europe, and North America. A regional bank rooted in Thailand, UOB (Thai) provides customers with financial expertise and connectivity across Asia. It offers innovative financial solution, quality products and excellent service through understanding and identifying the needs of its customers.
UOB (Thai) is rated among the top banks in Thailand: AAA by Fitch Ratings.
For media queries, please contact:
Yada Srisammasheep
Strategic Communications and Customer Advocacy
Email : Yada.sri@uob.co.th
Tel: +66(0)2343 4965; Mobile: +66(0)84640 0058